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Any postal article posted in Singapore and not yet despatched may be redelivered to the sender when in course of transmission by post, without reference to the consent of the addressee. Particulars showing the countries participating in this service, together with details of the Customs declarations required, if any, and the language to be used in the Customs declarations in those cases in which a language other than English is required, are shown in the respective countries summary. Postal articles in course of transmission by post cannot be redelivered to anyone but the sender and applications for redelivery can only be considered when made by the sender or by some person authorised in that behalf by the sender in writing. If an envelope is put into a collection box anonymously, one of three things could happen: 1. A registered article which is re-posted will be dealt with in the same manner unless the word Registered is obliterated, or cancelled in ink. Insurance affords a means of cover against loss, part loss or damage, beyond that covered by the registration service. Postage may also be prepaid by means of cash, cheque or impressions of franking machines under prescribed conditions. Items shall be made up securely and in such a way that there is no risk of other items getting trapped in them. The limits of size of items other than postcards and aerogrammes are given below: 6 Any article in respect of which no enquiry had been made by the sender within a period of six months from the day following that on which the article was posted. An unregistered Letter is returned unopened to the sender if it has a return address shown on the outside of the Letter. Insured letters and Speedpost Worldwide Parcels are accepted for transmission by air to certain countries only. 1 Consignments must be in bags, each of which shall: (a) not contain any items addressed to any person or firm other than the agent or firm to whom the bag is addressed. Click here for delivery times of Basic Services. If there is no sender's address shown on the article, the article shall be opened by an authorized SingPost's employee to ascertain any return address. Exceptionally, on the literature for the blind which is exempted from postage, and airmail fee equivalent to the difference between the surface and airmail postage rates only is payable. Packet of crisps. The place and country of destination and the postcode number, if any, shall not be underlined. © 2021 Singapore Post Limited. Locker Alliance offers an open access delivery network comprising of parcel lockers and collection points to enable consumers to collect parcels at their convenience. If the value of the contents exceeds $700.00 the upper portion of the Green Label or if the country of destination so requires, even if the value does not exceed $700.00, the packet must also be accompanied by the Speedpost Worldwide Parcel Despatch Note. 5 Any article confiscated under the provisions of any written law of this country or the country of destination or confiscated or destroyed by any competent authority because of its contents. The Bulk Post Service is available in two categories - by air or surface The Air Bulk Post Service is available to almost every country in the world, except for a few destinations. Charges are correct as at 1st August 2008. Please note: We are only able to process your request after 12pm, the next working day from the date on the Delivery Advice, Mail Contact Singapore Post and get REST API docs. For all destinations where the insured service is available: $5.00 for the first $500.00 and $1.00 for every $100 of insured value or part thereof. This label shall bear the following text and symbol: 8. In such a case, the contents of the letter or Speedpost Worldwide Parcel will be verified and entered in an inventory, which will be prepared in duplicate, and must be signed by the addressee. Every insured Speedpost Worldwide Parcel must be packed carefully and substantially, with due regard to the nature of contents and the length of the journey, and must be sealed by one or more lead seals or identical wax seals or by some other effective means, with a special design or mark of the sender, on any one Speedpost Worldwide Parcel, only one uniform design or mark may be used; should the Speedpost Worldwide Parcel be secured by string, it may be sealed by a security sticker or other effective means to ensure no tampering can occur. Market your business, increase your customer reach and grow your brand with SingPost. Singapore Post Limited 10 Eunos Road 8, SingPost Centre, Singapore 408600 Philately & Stamps 29 Tampines St 92, #03-02 Tampines Regional Base (East), Singapore 528879. Please refer to Appendix 1. Operating Hours: Mon – Fri : 9am – 6pm Sat, Sun & Public Holiday : Closed, For parcel/courier delivery times and rates, check out our Speedpost Singapore and The surface mail service is available to all classes of mail. The address of items sent poste restante shall show the name of the addressee, the town, the country of destination and, if possible, the post office at which the item is to be collected. (3) An undelivered postal article to which this regulation applies may be destroyed where —, (a) the postal article is an unregistered printed packet (not being a printed packet containing books) and no request for its return to the sender appears thereon; or. When any postal article, from its size, weight, character or condition is, in the opinion of Singapore Post, unfit for transmission by the route by which such postal article would ordinarily travel in post, the postal article may be detained and forwarded by such other route as Singapore Post thinks fit. Postcards, small packets or letter containing articles other than those mentioned above, cannot be insured. However, an embossed or impressed stamp cut out or otherwise detached from an envelope, cover, postcard or other postal form cannot be used for the prepayment of postage or registration, etc; and any postal article prepaid wholly or in part by such a stamp is treated as anunderpaid postal article as the case may be. Click here for delivery times of Tracked Mail. Envelopes whose edges are provided with coloured bars shall be reserved exclusively for airmail items. Conditions governing the use of this service are :-. The delivery of a postal article at the house or office of the addressee, or to the addressee (or to his servant or agent or other person considered to be authorised to receive the article according to the usual manner of delivering postal articles to the addressee), and, where the addressee is a guest or is resident of a hotel, delivery to the proprietor or manager thereof or to his agent, shall be deemed to be delivery to the addressee. Discover opportunities and grow with us. 1.1. Postal articles declared to contain goods liable to Customs duty will be opened at the Customs Counter at Singapore Post Centre and the duty assessed by the Customs Department. Transparent and open, regular communication with investors are at the heart of our investor relations philosophy. When a representative is authorised to take delivery, the representative’s name must be stated. There will be an additional $3.60 applicable for Registered Service (International) – Applicable for Basic Mail (International) only. It is permitted to enclose in a Small Packet an open invoice reduced to its essential elements and to show on the outside or on the inside of the item and, in the latter case, on the article itself or on a special sheet, the address of the sender and the addressee with the indications in use in commercial traffic, a manufacturer’s trade mark, a reference to correspondence exchanged between the sender and the addressee, a short note referring to the manufacturer and to the person supplying the goods or concerning the person for whom they are intended, as well as serial or registration numbers, prices, particulars relating to the weight, volume and size, the quantity available and such particulars as are necessary to determine the source and the character of the goods. Customs declarations to foreign countries should, when possible, be completed in English or French and the address on the Speedpost Worldwide Parcel Despatch Note should be as complete as that on the Speedpost Worldwide Parcel. Customs duty raised on a Speedpost Worldwide Parcel abroad is generally cancelled if the Speedpost Worldwide Parcel is returned; but on Speedpost Worldwide Parcels sent back from Ecuador and Guatemala the Customs charges are not cancelled and must be paid on delivery, in addition to the other charges due. The name and address of the sender shall be shown on the item with the postcode number or delivery zone number, if any. No indemnity is payable in the case of: 1 Force Majeure, i.e. Articles on which the postage has not been prepaid, or has not been fully prepaid are forwarded and delivered under special arrangements which will involve delay. Postal articles showing the words ‘To Be Called For’ or ‘Poste Restante’ will be delivered to travellers at the Singapore Post Centre Branch during normal opening hours. The compensation paid will in no case exceed the amounts shown in the preceding paragraph. On redirected letters, care should be taken not to place the fresh stamps over those which have been previously used. They shall be positioned in so far as possible in the top left-hand corner, beneath the sender’s name and address where these are given. Envelopes, the edges of which are provided with coloured bars must be reserved for airmail correspondence. A complete list of postal codes for streets, buildings etc, is provided in the Postal Code Directory. 1 Postcards or mail items in card form will be considered as Standard Mail if dimensions do not exceed 240mm x 162mm with paper quality of at least 230gsm. If wholly unpaid or with underpaid charges and addressed to a destination (a) in Singapore or Malaysia, it will be compulsorily registered and delivered to the addressee on payment of the normal fee for registration, plus any other charges payable, and (b) outside Singapore or Malaysia, it will be compulsorily registered, similarly taxed and sent to the Returned Letter Unit for return to the sender who will be liable for payment of the charges due. Our sales representatives are always here to help. Every article should bear the name and address of the sender either on the front at the lower left-hand corner or on the back in order to facilitate and expedite return in the event of non-delivery. The packing and closing shall protect the contents against crushing or damage by repeated handling and shall also be such that it is impossible to tamper with the contents without leaving clear traces thereof. The addressees were the following: The letters to which the insurance system is applicable are those which contain valuable paper (bank notes, currency notes, bonds, securities, etc.). An enquiry in respect of a registered item addressed to an overseas country will as a matter of course be afforded transmission by air, fax or e-mail. At SingPost. All claims must be made within 6 months from the date of posting. Items enclosed in the M Bags must be packed in carton or box. Shop for an elaborated collection of Singapore stamp issues, thematic MyStamps, Annual Collections and premium stamp gifts. Subject to the limitations shown in the respective country summary, any postal article, except a Speedpost Worldwide Parcel, may be registered. For more information, please refer to our website at http://www.speedpost.com.sg. Get your mail delivered internationally with your preferred speed and costs. Indication of the amount of the insured value in pencil or indelible pencil is not permitted. 6. The fee must be paid by means of postage stamps affixed to the Certificate. 4 Mail rate applies if the postcard exceeds the maximum dimensions of 235mm x 120mm (for overseas posting only). The county paid $48,000 in postage. If you fail to collect your parcel within 3 calendar days of receiving a notification, your parcel will be sent to the post office at Singapore Post Centre. (4) Where an undelivered postal article to which this regulation applies is returned to the sender in accordance with paragraph (2) and —, (a) the postage paid on that postal article is equal to or less than the postage which would have been payable on a postcard posted in Singapore and addressed to an addressee in Singapore, the sender of the undelivered postal article shall be charged with a second postage fee equal in amount to the postage originally chargeable, less the amount of any postage prepaid by the sender; or. Register for ezy2ship now! If other letters and figures are used in the country of destination, it shall be recommended that the address be given also in these letters and figures. 1.4. Historical stamps. Additional surcharge may apply for The amount for which an article is to be insured must be written in local currency by the sender or his representative above the address of the article in words in Roman lettering, and in Arabic figures, without erasure or alteration, thus “Insured for two hundred and fifty dollars ($250)”. An enquiry about the non-delivery of a Speedpost Worldwide Parcel may be made within six months of the date of posting. 1800 741 … Addresses written in pencil shall not be allowed; nevertheless, parcels of which the address is written in indelible pencil on a surface previously dampened shall be accepted. (3) If any undelivered postal article retained under paragraph (2)(b) remains unclaimed at the end of a period of one year, reckoned from and including the date the postal administration for Singapore cannot dispose of the article under regulation 12 or 13, the postal administration for Singapore may open the unclaimed and undelivered postal article and examine its contents, and shall —, (a) pay all moneys contained therein into the funds of the postal, administration for Singapore for the benefit of any person entitled thereto; or. 3. All the seals on an insured article must be of the same kind of wax (or lead or steel in the case of Speedpost Worldwide Parcels), and must bear distinct impressions of the same private device of the sender. An advice of delivery for or an enquiry relating to an insured article may be obtained under the same conditions as those applicable to registered letters. The postcode, if known, should be included in the address. Returning the ballot to the sender may mean that there's not enough time to send it again. Unpaid and Underpaid Postcards It should be remembered that the address on a postal article is the guide to the Postal Services as to where it is to be delivered, and the public is therefore reminded that the correspondence should always be addressed as fully as possible. Parcel Monitor is here to help. Get high quality & affordable packing materials! The same applies to the enclosure in Small Packets of gramophone records, tapes and wires whether or not bearing a sound or video recording. No insured letter may be re-directed to a country or place to which the insurance system does not extend. We accept items weighing up to 30 Kg per shipment. An article bearing the word REGISTERED or any other word, phrase or mark to the like effect (for example, an abbreviation of the word Registered, the letter R, suggesting that registration was intended), if found posted amongst ordinary correspondence and sufficiently prepaid as regards postage and registration fee, will be compulsorily registered and sent forward to destination without any further charge. Letters intended for insurance must fulfil the following conditions: (a) they must be sealed with identical wax seals, lead seals, adhesive tapes, or other effective means, with a special uniform design or mark of the sender. The label should show in clear bold print the name and address of the consignee of the bag together with an indication of the poster’s name and address. With the exception of insured Speedpost Worldwide Parcels, the fees for insurance are in addition to the registration fee and the postage, and all charges including postage, etc., must be prepaid at the time of posting. The amount of the insured value of papers representing value by reason of the cost of their preparation may not exceed cost of replacing these documents in case of loss. Dutiable articles may be enclosed in Small Packets and are subject to the Customs regulations in the country of destination. The packing shall be adapted to the shape and nature of the item and the conditions of transport. Senders are recommended to put a copy of his address and that of the addressee in the parcel. No responsibility is assumed on account of Customs Declarations in whatever form these are made or of decisions taken by the Customs Services during the examination of items submitted to Customs Control. 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