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All Mercedes models get one of the three versions of the COMAND system. Dig into the vehicle settings menu and a highly detailed graphic of the C-Class shows cutaways of the powertrain while the car flips around to a model with an open door and view of the inside when adjusting entry and exit settings. The Lightning connector is a nice addition, but the bulky L-shaped connector doesn’t fit with all phone cases. When adjusting stereo settings like bass, treble and midrange, you can use a turning motion with your fingertips to crank the stereo setting up and down. While using navigation, a press of the touchpad brings up the nav viewing function. I'm having what I consider a serious problem with the Mercedes Comand unit. LED Headlights: What’s the Difference? The interface may look great, but it doesn’t make up for other issues, according to Senior Editor Mike Hanley. I have problems with my command center. If DAB shows as "not installed," you'll need to have its software calibration number (SCN) coded to your vehicle. “It was very difficult to input my destination; I tried using both the touchpad and the dial controller,” she said. Have sent it out to be reconditioned to 2 different places. Mercedes-benz COMAND Pdf User Manuals. The rotary controller performs many of the same functions as the touchpad and is the primary way most of our staff interacts with Comand even though the touchpad is flashier and has more tricks. You press the NAVI button on the COMAND but get an alert message saying “”Navigation can not be activated. To hide the message: switch COMAND off and then on again. Too often, when I want to use the dial controller, I also manage to hit the touchscreen, which brings up menus I don’t want,” said Senior Editor William Jackson. Professional costs should range between $550 and $950. 2020 Mercedes-Benz GLC’s Headlights Steal Its Shine in Safety Ratings, 2020 Mercedes-AMG GT C Roadster: Test-Drive Video, Mercedes-Benz Diesel Recall: What Owners Need to Know. Looking to buy a pre-owned Mercedes-Benz C-Class w204? Contact your local Mercedes-Benz dealer for the repair. What Was It Like to Own a 2020 Hyundai Palisade for a Year? The Comand APS system controls radio, TV, DVD, GPS, Bluetooth and speakers. Symptoms of MB navigation system problems. Yes! Knowing the latest recalls and technical service bulletins for your Mercedes-Benz E-Class will help you to better manage the health and performance of your vehicle. When I program the destination the system now can't work out its location. The navigation allows you to customize the vehicle to your own driving and comfort preference; however, if you want to restore it to factory settings or troubleshoot problems with the navigation system, you can do this by locating the reset function on the settings menu. A few staffers, including Assistant Managing Editor Jennifer Geiger, struggled with the navigation system’s traditional destination entry. As a rule, the more expensive the car, the more advanced the COMAND system it comes with. The mbrace app may not be a direct part of Comand, but its functionality can access some systems like navigation. Keeping the engine running, restart the update to continue the process as normal. 10 Biggest News Stories of 2020: Jeep Wrangler Crashes Top Spot, Coronavirus Can’t Cope, 10 Biggest News Stories of the Month: Hyundai Palisade Parts, Nissan Rogue Rebounds, 2021 Ford Bronco Sport: 6 Things We Like, 3 We Don’t, 2020 Land Rover Defender Review: Tough Luxe. Recalls and Technical Service Bulletins M&B Specialist specializes in Mercedes-Benz. It works in conjunction with the screen in your dashboard and rotates, slides up and down, and moves to the left and right. now being told there's a "power unit" under the comand system for the radio & navigation (??) Got trust issues? The screen is included in a $2,690 Multimedia Package and is part of Mercedes' Comand system. COMAND is a laser product that should not be opened. As such, the least expensive Mercedes, the Mercedes A-Class A180 SE, gets the most basic version, while the range-topping Maybach GLS’s COMAND system has more bells and whistles than a factory that makes bells and whistles. Driven Audio is now offering the world’s first radio replacement module to work with many Mercedes-Benz COMAND Radio equipped vehicles on the M.O.S.T network. “The menu structure is complicated, and I found that nothing is set up in an intuitive way.”. The touchpad also has buttons for favorites, quick access to audio and phone as well as a back button. Learn more about the telltale signs that reveal whether your air bags are functioning properly. You can add your own problems by clicking the 'Post a new problem' buttons around the site. If neither solution works, then you most likely have a malfunctioning system that needs to be replaced. Save cars. This ... How to Access COMAND Secret Menu Amongst other things, this will delete all personal data (e.g. Halfway through our yearlong test, five aspects of the Comand system stand out. The most common problems with Mercedes-Benz S-Class W221 (S350, S400, S550) are the transmission valve body, air suspension compressor, suspension airbag, and amplifier. Turns on and then off. I can make do that the navigation is antiquated, that the system doesn't have wifi, but I'm having a problem with the most important, central part of the system, the phone software. The Mercedes-Benz is equipped with a COMAND system that offers the ability to control your navigation system, radio, telephone and address book function, DVD video, and system settings using a … In other words, the screen is "dead," and there is no radio or satellite navigation functionality. Using the system, you’ll receive turn-by-turn directions and customizable maps and settings to make your trips around Merced easier. The Mercedes Benz SL is a luxury model car with a navigation control system. Overall, however, the touchpad is mostly redundant and its placement creates some issues. Access them anywhere. Many Mercedes radios from 2003 to 2008 vehicles, don’t have Bluetooth or they have outdated Bluetooth that may not be … COMMAND will freeze. The screen is big enough to handle any amount of information cleanly, and the text is always easily read. ... Mercedes-Benz S430: I have problems with my command center. Big music libraries are easily navigable with the quick-scrolling rotary controller and search-by-letter navigation for long song or artist lists. Your next line of action would be to visit your local Mercedes-Benz dealer to have your COMAND system inspected. It’s handier than using the dial for the same function. The Mercedes-Benz E-Class ... Why is My SRS Light On? The number one symptom of a faulty or malfunctioning COMAND system is nothing registering on the screen. COMAND Supplement Orderno.P000005713 Partno.1175846203 EditionB-2017 É1175846203OËÍ 1175846203 COMANDOperatingInstructions Is anyone else having problems with the Comand unit in their W212 Mercedes? This article applies to the Mercedes-Benz E-Class and E-Class AMG (2002-2009). “It’s very annoying, and visually locating what menu you need takes more attention than it otherwise would if it was just there all the time.”. Now, when you’ve performed an action like selecting a radio station, those menus disappear,” he said. Log In. The new kid on the block is the touchpad that hovers over the controller like something straight out of the captain’s chair of the Star Trek Enterprise. If you have the repair done at a your local dealer, your cost could soar to as high as $330 plus labor and tax. It can't locate where it is. If an area of the hard disk has a malfunction, COMAND can no longer access the map data in this area, for example when calculating a route. The high-quality display showcases what it can do when searching through artists and albums, and a carousel of artwork pops up from Gracenote. The COMAND system is covered under your 36-month warranty. Thicker cases have to be removed to use the factory cable, though a standard iPhone cable still works when plugged into either of the two USB ports. MBUX, or Mercedes-Benz User Experience systems boast navigation, smartphone integration and, critically, a far more user-friendly interface than the woeful COMAND system of old. My comand system doesn't respond to button pushes. After inserting the navigation DVD in your Mercedes-Benz COMAND, you get a warning message “Navigation Cannot Be Activated.”. This article applies to the Mercedes-Benz C-Class and C-Class AMG (2007-2014). The big, optional screen is included in a $2,690 Multimedia Package and is part of Mercedes’ Comand — short for Cockpit Management and Data — system made up of navigation, CD/DVD drive, the physical buttons, rotary controller, all-new touchpad and USB media ports. Cars.com’s Editorial department is your source for automotive news and reviews. Sign Up, Already have an account? Page 1 COMAND Operator s Manual...; Page 2 If your COMAND operating unit is equipped with functions which are not described in this operating manual or if you have any questions, please contact any Mercedes-Benz Center for further information. An error has occurred.”. Doing so could void aspects of your warranty. Plus, the Burmester premium sound system in the Premium Package ($2,120) pumps out good tunes. Whether you’re customizing things like ambient lighting, scrolling through a music library or tweaking the multiple drive settings, you’re treated with a high-quality (960 x 540 pixels) display showing off sleek and modern graphics. The Editorial department is independent of Cars.com’s advertising, sales and sponsored content departments. Discs with copyright protection may not play. It's free! Find out how to give it a physical. Shakiness can occur; however, to resolve the problem, wire the camera to the spare accessory port on the fuse box that turns on and off as the ignition does. Use this secret code to update your C-Class COMAND System. Recalls and Technical Service Bulletins Learn how to deal with the most common issues related to the COMAND system in your C-Class or C-Class AMG. Check that power is going to the unit (i.e., battery is not dead) and none of your fuses have blown. There is nothing more frustrating than a car that won't start. Which Cars Have Amazon Alexa Integration? Keep reading to learn more about the COMAND® infotainment system, available at Mercedes-Benz of Rockville Centre. We have confidence in our work and this allows us to provide Warranty.What makes us different from other electronic repair companies is that we fix all the Engine Control Units (ECU) regardless of model or year (up till 2010). Available for Apple iOS and Android devices, the Mercedes-Benz mbrace app is a slick way to keep tabs on your car with a vehicle locator as well as offers a Curfew Minder that allows you to set a time limit and receive an alert if the car is operated after curfew. You may also experience problems when playing copied discs. Ford Escape: Which Should You Buy, 2020 or 2021. The COMAND® Infotainment System takes accessibility and safety and combines them to form a base of operations unlike any other that drivers in Rockville Centre and Long Island are sure to appreciate. It was a marvel of electronics and engineering. The pad also can be used to write destinations into the navigation system. In line with Cars.com’s long-standing ethics policy, editors and reviewers don’t accept gifts or free trips from automakers. Make adjustments to the volume of your audio functions as needed to accommodate all of your passengers. I have identified a couple of problems with the Garmin Map Pilot/Comand Online Navigation System that comes with the new Mercedes C CLass (W205). The COMAND central controller works similarly to a computer mouse, allowing you to control command functions, menu features and selections. When the Mercedes-Benz C-Class appeared in late 2007, it ... Why Won't My Car Start? The Mercedes-Benz is equipped with a COMAND system that offers the ability to control your navigation system, radio, telephone and address book function, DVD video, and system settings using a centrally located control knob. Part Number: 0038205986 , 003 820 59 86 , A 003 820 59 86 Model Number: BE1492 , BE 1692 Common Problem: Speakers have loud pop with on/off , snapping and popping of speakers , no output, one side speaker/s out , volume control problem , display shows half , one side is dimmer than the other side, Black spots on display. Unfortunately, the design of the passenger compartment does not allow for an optimum listening experience for all passengers. These repairs are generally expensive, with each repair ranging between $700 and $1500. “I leave the beautiful map on the screen and then swipe through my tunes with the touchpad. Some of these problems will require a full repair, while others will require only a replacement part. “The touchpad sometimes requires an extra swipe before the intended function is recognized.”. The controller is covered under your warranty. Shuts off randomly. Hanley noted that Comand offers a unique compatibility when paired over Bluetooth instead of a USB connector; that’s something that not all multimedia systems support. Create new posts and participate in discussions. Mercedes-Benz S-Class / Mercedes-Benz S-Class Owners Manual / COMAND / System settings / Reset function You can reset COMAND to the factory settings. “I paired my iPhone to the car over Bluetooth and was pleased to see that the screen showed track information and gave you control of song playback through the Comand interface. Make sure to speak to your dealer before making this repair. Questions about how MBWorld.org works...not for car questions. Radio powers on but there is no sound. You can slide the cursor around to any destination using the touchpad, then pinch and zoom in and out of a destination like with a smartphone. “My biggest beef is with the placement of the touchpad. This article applies to the Mercedes-Benz C-Class and C-Class AMG (2007-2014). station presets, address book entries, entries in the destination memory and in the list of previous destinations in the navigation system). Mercedes COMAND in-car infotainment review ... Voice commands are easy to use, as the system will prompt you with recorded requests, so there’s no need to glance at the screen. The touchpad — while aesthetically pleasing — hasn’t caught on with our driving staff, but it does have a few tricks that separate it from the main rotary control knob. Find out what is causing this in your Mercedes-Benz C-Class. There could be an electrical problem, or you could have a faulty navigation system. Halfway through our yearlong test, five aspects of the Comand system stand out in Cars.com’s long-term 2015 Mercedes-Benz C300 test car. The navigation system will then be temporarily unavailable. This article applies to the Mercedes-Benz C-Class w204 (2007-2014). The app would have been a great shortcut for Geiger since all you have to do is enter the address in the app, send it to the car and when you fire up the C-Class a message appears on the Comand display asking if you want to navigate to that destination. However, the controller can be replaced without the help of a qualified technician. Are you having trouble with a non-working radio on your Mercedes-Benz? In fact, the COMAND NTG 4 has a more powerful processor and more memory than all of the computers used to put Apollo 11 on the moon. If your vehicle is still under warranty, the dealer will complete any needed repairs at no cost to you. More useful, however, is the ability to send a destination to the navigation system right from your phone. Visit your local dealer for a replacement. Opening the casing could expose you to invisible laser radiation. COMAND® Infotainment System Perks The main access points to control all functions of the C300’s multimedia system are a large rotary dial and new touchpad located just ahead of the center armrest. This article applies to the Mercedes-Benz C-Class w204 ... Buying Guide If your COMAND system repeatedly shuts off or freezes after this, check your fuses. By logging into your account, you agree to our, MBWorld Featured Car of the Month Contest, CL55 AMG, CL65 AMG, CL63 AMG (W215, W216), E55 AMG, E63 AMG, E43AMG (W210, W211, W212,W213), S63 AMG, S63 AMG 4Matic, S65 AMG (W222, V222 LWB), S63 AMG 4MATIC Coupe, S65 AMG Coupe (C217), Convertibles (A217), MB Coupes & Cabriolets Vendor Classifieds, Mercedes-Benz SUVs, Trucks, Vans, Diesels, Other, MB SUVs, Trucks, Vans, Diesels Vendor Classfieds, Classic, Vintage Mercedes-Benz Vehicles, Other Cars, Classic, Vintage MB Vehicles Vendor Classifieds, General Discussion of Mercedes-Benz Classics. The touchpad often gets in the way of using the controller; a brush of the arm can trigger an unwanted command. Over the last week the navigation system has thrown a bit of a wobbly. Xenon Vs. Mercedes E Class Becker Radio Cassette 1992 to 1999. Not all systems do,” he said. Audio Gateway (AGW) drains the car battery. Some common problems with the Mercedes-Benz COMAND system include issues such as: Head Unit / Radio stuck on Mercedes-Benz logo. Mercedes Benz owner problems and repairs Below is a list of Mercedes Benz cars and the total problems we have in our database for that model. This article applies to the Mercedes-Benz C-Class (2007-2014). 2021 Ford Mustang Mach-E First Drive Review: Good Numbers, Harsh Ride. Cars.com Road Test Editor Joe Bruzek primarily uses the rotary controller. Or a teenager? Perhaps what’s most stunning about the Comand system is the graphic quality and interface that fill the main semifloating 8.4-inch screen with the kind of high-resolution imagery you’d expect to find in a top-tier tablet. “The rotary controller is my go-to because of its hefty, weighted feel and consistent performance,” he said. Our C-Class came with an Apple Lightning connector for the latest-model iPhones that has worked flawlessly, so far, with the majority of our staff’s iPhones. As well, make sure your fiber connection is properly installed. The controller could become faulty after several years, in which case it would need to be replaced at a cost of approximately $210 including parts and shipping. Visit your local dealer or a qualified technician for repairs to your COMAND system. Let's get started! This article applies to the Mercedes-Benz w204 (2007-2014). Navigation is available through COMAND® — the brand-exclusive infotainment system. “Graphics quality and resolution has improved with this generation of the available Comand navigation system, but usability has declined because of one seemingly small change that’s not: Before, all of the Comand menus at the top and bottom of the screen stayed on the screen. A Year in other words, the more expensive the car, the NTG.... Difficult to input my destination ; I tried using both the touchpad when listening to music ”! Power is going to the volume of your passengers controller works similarly to a mouse. 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